Satex Admin
Sign in
Admin & Support access only
Satex Admin
Verification
Orders
Staff
Tech support
Employees
Settings
Document verification
Review and approve provider registrations
Pending
—
Action required
—
Verified
—
Pending
Action required
Verified
Rejected
Suspended
Name Role Email Registered Status
Provider
Provider ID
Details
Orders
All orders across all providers
Today total
—
Active now
—
Pending review
—
Escalated
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Order Patient Provider / Nurse Procedure Status Date Amount
Order #—
Patient
Visit
Order breakdown
Chat history — patient ↔ nurse Read-only · logged
Event log
All
Statuses
Support
Add support note
Order #—
Searching for nurse Needs action
Nurses notified: —
Declined: —
No response: —
Patient
Visit
Event log
Add support note
Staff hierarchy
All providers and their nurses. Suspend app access if needed.
Technical support
App errors, payment failures, double charges only
Scope: technical issues only
Service quality complaints and visit refunds go directly to the Provider via Doctor App. Use Orders for full order management.
Customer Order # Issue Status Amount
Employees
Admin panel users — Admin only
Total
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Active
—
Inactive
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Name / Email Role Last login Status
Account settings
Change password
Password updated successfully.
Session auto-expires after 8 hours.
Reject verification
Provide a reason. The applicant will be notified.
Request changes
Describe what needs to be corrected. The applicant will see this message.
Add employee
New employee will be able to sign in immediately.
Reset employee password
The employee will be able to log in with the new password immediately.
Technical refund
Available for technical reasons only: payment error, double charge, app failure.
Full
Partial